Skip to content
Australian owned premium performance parts and services - Buy any 2 items and get 5% off - Worldwide shipping available Call +61 461 324 537 sales@boostedengineering.com.au

FAQ

Quick answers to the questions we get asked most. Can't find yours? Call +61 461 324 537 or email sales@boostedengineering.com.au.

Fitment and tuning

How do I know a part fits my car?

Use the vehicle finder at the top of the site, or choose your car from the options on the product page. For BMW parts, the options list the exact models and chassis codes. Not sure? Send us your VIN and we'll confirm fitment before you order.

Which cars do you cover?

We specialise in BMW (F and G series, including M cars), Toyota 86 / GR86, Subaru BRZ and the Mk5 Toyota Supra.

Do I need a tune?

Most performance parts, including turbo kits, downpipes, boost control and fuel upgrades, need a professional tune to run safely and make the most of the upgrade. Each product page says when a tune is required. Not sure about your setup? Contact us before you order.

Can I use your parts on the road?

Performance parts are intended for off-road or motorsport use only unless the product page says otherwise. Check your local regulations before fitting emissions-related parts such as catless downpipes.

Shipping and delivery

How long until my order ships?

Orders are processed within 2–5 business days after payment is verified. If there is any delay, we'll contact you.

How long does delivery take?

Standard shipping usually takes 5–20 business days and express 2–10 business days, depending on the item and your location. These are estimates only and run from the date of shipment. You'll get a tracking link by email once your order is dispatched.

Do you ship overseas?

Yes. We ship within Australia and worldwide. International orders go via DHL with tracking. Shipping for most parts is shown at checkout. Turbo kits, complete engines and transmissions going overseas, and short blocks going outside New Zealand, are quoted separately after you order.

What does shipping to New Zealand cost?

All prices are in AUD. Small parts are $49, mid-size parts $99, cat-back exhausts and other large items $179, turbochargers $185 and short blocks $399 each. Turbo kits, complete engines and transmissions are quoted separately, and we confirm the freight cost with you after you order.

Who pays import duties and taxes?

International orders are sent duties unpaid. Any import duties, taxes and customs fees charged by your country are the customer's responsibility, and we have no control over them.

My order arrived damaged. What do I do?

Contact us within 48 hours of delivery with photos of the product, the packaging (including any damage) and the shipping label. Keep all packaging until you're happy with your order.

Returns and warranty

Can I return an item if I change my mind?

Change-of-mind cancellations can only be considered before your order has shipped. Once an order has shipped, we can't accept change-of-mind returns or give refunds. Special-order, custom and imported items are final once ordered. If an item arrives faulty, damaged or incorrect, contact us and we'll sort it out. See our refund policy for details.

What if a part is faulty?

Contact us before starting a chargeback or any third-party claim. Send detailed photos and information, and don't repair, modify or take the part apart without our written approval. Claims are subject to inspection.

Do your engines have a warranty?

Yes. Engines carry a warranty of 12 months or 15,000km, whichever comes first, provided the servicing requirements are met and documented. Race engine packages are covered case by case. Read the full engine warranty and maintenance policy.

Still need help?

Call +61 461 324 537 or email sales@boostedengineering.com.au and we'll get back to you.